Hobart Stand Up Paddle & Surf

SUP 
Surf 
Skate

Why SUP Hobart Tasmania

Surfboard and stand up paddle hobart tasmania

Hobart Stand Up Paddle & Surf came about because it was impossible to buy good quality stand up paddle gear from a shop in Southern Tasmania.  We wanted to give people the opportunity to learn to stand up paddle and to buy gear locally in Hobart.


The brands we stock are brands with excellent quality control and research and development like Bic, Coreban, JP Australia and Starboard.  We won't sell you a cheap no name board that we can't guarantee the quality of.


At Hobart Stand Up Paddle & Surf we are committed to providing fun SUP lessons with an emphasis on safety.  Our instructor has a SUP Instructor qualification with the ASI who is a global surf sport training provider.  In Australia they are registered as a  National Training Provider.


We're here to help you.  You're welcome to ask lots of questions even after you've made a purchase from us.


TERMS, CONDITIONS & SHIPPING

General

This site is an extension of our physical store at 98 New Town Road, New Town Tasmania 7008.

Prices

  • Prices are in Australian dollars (AUD) and include 10% GST. All prices are subject to change without notice. Hobart Stand Up Paddle and Surf reserve the right to adjust and/or rectify prices on invoice if found to be incorrect.
  • Goods with pricing errors maybe withdrawn from sale.

Payment

  • Online payments are through PayPal only. In store payments can be EFT, Visa, Mastercard, Bank Debit Card and cash.
  • Online orders are to be paid in full and cleared before shipment and/or collection.
  • The goods remain the property of Hobart Stand Up Paddle and Surf until full payment is received and cleared.
  • The cost of recovering any default payments will be at the customer’s expense.
Shipment and Delivery

  • Goods delivered are shipped with a third party company. Hobart Stand Up Paddle and Surf cannot control delivery dates and times.
  • Large items like surfboards and stand up paddle boards cannot be delivered to Australia Post Boxes or left and the Post Office for collection. The goods need to be signed for at time of delivery.
  • The delivery address cannot be changed once the goods have been collected by the freight company.
  • Freight costs are an addition charge to the price of the goods.
  • Orders cannot be cancelled once goods have been collected by the freight company.

Privacy & Security

  • Personal information you provide will only be used for the purpose for which you have provided it.
  • To help prevent fraud, if payment is made by credit card, Hobart Stand Up Paddle and Surf may check your credit card details with your credit card provider.
  • Hobart Stand Up Paddle and Surf reserves the right not to ship goods or make them available for collection.
  • We will notify the customer if any goods have been sold out at time of placing their order.

Returns & Refunds

  • Hobart Stand Up Paddle and Surf cannot give refunds for packaging and carriage fees on items incorrectly purchased by you or for change of mind.
  • Hobart Stand Up Paddle and Surf will not receive returns or process refunds for incorrect purchase(s) or change of mind.
  • Any claim for incorrect shipment, faulty or damaged goods on delivery, must be made within five (5) working days of receipt of goods.
  • Goods will be accepted or declined for credit or replacement at the discretion of Hobart Stand Up Paddle and Surf. 
  • Hobart Stand Up Paddle and Surf will arrange pickup by our preferred courier from the delivery address for authorized warranty, incorrect shipment, damaged or faulty goods on delivery claims.
  • Any fees and/or charges incurred by Hobart Stand Up Paddle and Surf on return of goods to the product’s distributor such as restocking fees will be passed on to the customer for payment.
  • Goods must be returned unused or “new” condition.
  • The customer will be responsible for freight costs on returns other than for authorised warranty, incorrect shipment, and damaged or faulty goods delivery. 

Disclaimer

While the information contained in the website is believed to be accurate and current, it is published in good faith to be so.  Hobart Stand Up Paddle and Surf, it’s representatives or employees make no representation or warranty as to the reliability, accuracy or completeness of the information contained on the website and do not accept any responsibility arising in any way for errors in, or omissions from, the information contained therein.